Common questions and support documentation

• I Can't Access My Classes
• Update Payment Information
• Payment Questions
• Can I Cancel my course or membership?
• Mentoring With James Goll (MWJG) membership questions
• I'm not getting emails about my classes or purchases
• Membership Programs
• The Replay is not working
• Can I Purchase A Course That Already Occurred?
• Will There Be A Replay of the Video I Missed?

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• Try Short Questions Please!
• Contact info for some speakers
• HELP!
• Searching email addresses
• No Audio in live meeting
• Clicking the links in emails isn't working
• I'm not being let into the Live session

• If you are not receiving the email!
• Road Runner Emails Are Not Supported

• Registration Page Is Not Working
• Try Short Questions Please

• Does Empower 2000 offer Promo Codes?
• Payment Information
• What Happens When I Purchase?
• Cancellation Policy
• Mentorship vs Course
• It won't take my payment

• How to Access Your Class on Teachable
• Classes are Missing or I might have duplicate accounts
• Videos are not working in Teachable
• My Courses are not showing as Completed
• Will I Lose Access To My Content If I Cancel?
• Password Reset is Not Working for Teachable
• How Do I Manage My Subscription?
• Masterclass / Course Lesson / Live Q&A
• Someone sent me a link. Can Empower 2000 material be shared?
• How Do I Submit Questions for the Live Q&A?

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