I'm not getting emails about my classes or purchases

Issue:

I'm not getting the emails and reminders for my classes.

If you have:

• Registered for a class
• Have confirmation of payment on credit card
• But are NOT receiving the Receipt or class emails

Probable causes:

• They are being delivered to your mail server, but caught in your SPAM or JUNK folder.
  • FIX: Find the emails and mark them as 'NOT SPAM'.
  • FIX: Add a contact to your email for Empower 2000 and add the email address [support@empower2000.com]. THIS IS EXTREMELY IMPORTANT!
• You updated your email preferences to not receive ANY emails from us.
  • FIX: Please visit our Email Preferences Center to allow these emails through.
• You accidentally entered the email address incorrectly on the Registration page (or used one different than your normal)
  • FIX:
    • Please be sure to let Support know what class you registered for and roughly when.