I didn't get the email!

Issue:

• I'm not getting the emails I was expecting.

If you have:

• Registered for a webinar or workshop
• Purchased a class
• Have confirmation of payment on your credit card or PayPal account
• But are NOT receiving the Receipt or Welcome Email

Probable causes:

• They are being delivered to your email provider, but your email provider isn't delivering them to your inbox.
  • Find the emails in your SPAM or Junk folder and mark them as 'NOT SPAM'.
  • Add a contact to your email for Empower 2000 and add the email addresses [support@empower2000.com] and [billing@empower2000.com].
  • Contact your email provider to ask why these emails are not being delivered to your inbox.
• You entered your email address incorrectly on the Registration page
  • You will need to contact Support to have this reviewed.
    • Please be sure to let Support know what class you registered for and roughly when.
• You registered with an email address different than the one you usually use. This happens sometimes if folks pay with PayPal because the email address associated with PayPal becomes the one associated with the transaction regardless of the email address entered in the field.
  • Check the inbox of the email address associated with your PayPal account.
• You registered with a Road Runner email
  • Our system can not send to Road Runner emails anymore.
  • Please contact support to provide an alternate email address.