Common questions and support documentation

• I Can't Access My Classes
• Update Payment Information
• Payment Questions
• The Replay is not working
• Can I Cancel?
• Can I Purchase A Class That Already Occurred?
• Mentoring With James Goll membership questions
• I'm not getting emails about my classes or purchases
• Membership Programs
• Will There Be A Replay of the Video I Missed?

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• HOW TO USE THIS TOOL AND GET HELP!
• Contact info for some speakers
• HELP!
• No Audio in live meeting
• Searching email addresses

• I didn't get the email!
• Road Runner Emails Are Unsupported

• Does Empower 2000 offer Promo Codes?
• Payment Information
• Cancellation Policy
• Registration Page Is Not Working
• What Happens When I Purchase?

• How to Access Your Class on Teachable
• Videos are not working in Teachable
• Classes are Missing or I might have duplicate accounts
• Will I Lose Access To My Content If I Cancel?
• My Courses are not showing as Completed
• I Can't Log Into Teachable
• Password Reset is Not Working
• Webinar / Class Lesson / Live Q&A
• Someone sent me a link. Can I watch the video?
• How Do I Manage My Subscription?

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